All prices are in Canadian dollars.

Module 3: Process Re-engineering for Healthcare Supply Chain Professionals

Date:   Nov 22, 2019 - Nov 22, 2019
Time:   9:30 AM

This module will be held at 1 Dundas St West, Suite 2704, Toronto ON, M5G1Z3


Regular Registration

  • Member: $495.00 + HST
  • Non-Member: 795.00 + HST
    •  Non member registration includes membership until April 30, 2020 (activated after seminar ends)
      • *Available to Ontario residents only
Module Overview

This Module will focus on process re-engineering to increase value to the organization. Even minor changes in business process can have dramatic impacts on cash flow, service delivery and customer satisfaction. Topics include:
  • How to re-engineer a process
  • The impact of culture, attitude and behaviours
  • The difference between IT and business process
  • What to expect from the individual leading the process reengineering initiative

Module 1 is a prerequisite for the other two modules in the HSCN Certificate program.  It is essential that participants complete the modules in order.

Instructor: Shamsha Kanji, P.Eng

Shamsha Kanji is a consultant who focuses on business transformation & strategy, process re-engineering using Lean, organizational reviews and procurement & supply chain excellence.

 She is adept at managing multiple stakeholders, insightful when conducting process improvements and expertly provides options, recommendations and alternative models that are tangible, innovative and appropriate to the business context.

Mrs. Kanji utilizes Lean when conducting process reviews, directly involves stakeholders in ‘as is’ and ‘to be’, and has a proven track record of completing process reviews within three months. 

If you have an active HSCN membership, please contact Alisha Adraktas at to apply for the member rate. Our payment system is not intergrated with the HSCN member roster. 


Should you require accommodations to attend this workshop, SCMAO has the following preferred rates at the Chelsea Hotel at 33 Gerrard Street West.






Jan - March





April – Nov












  •  This rate offers Non Last Room Availability – the above rates may not be available on certain high demand periods. On these dates our Reservations team shall offer the best available rate of the day.
  • Complimentary basic high speed internet in all guestrooms, meeting space and public areas.
  • Use of Deck 27 our Adults only Fitness Centre offering indoor pool, hot tub, full change rooms and outdoor patio.
  • The Club Rooms include, Complimentary breakfast in the Club Lounge, Complimentary Hors d'oeuvre from 5 – 7 pm

Please note: Should you need to cancel your booking, Chelsea requires 48 hours notice.

To book a room at the Chelsea Hotel, please phone the reservation desk at 1-800-243-5732 and specify you are a guest of SCMAO.  You will need to present a copy of your seminar registration receipt upon check-in.

Seminar Cancellation/Refund Policy:

 A full refund will be issued on cancellations received in writing at least 10 business days prior to the workshop start  date. An administration fee of $150.00 is applicable if notification is received between three and nine days prior to start date. Thereafter no refund will be available. Substitutions and transfer of registrations is permissible when received in writing three business days before the workshop start date.  Credits to be used for future offerings are valid for 12 months from the date of initial payment and will expire if not used in that time frame.  

Seminar Cancellation/Rescheduling:

 In the event of a workshop being cancelled or rescheduled, prior notification will be given to registrants by phone or e-mail, with the option of a full refund of registration fees or transfer of registration to another SCMAO offering.

Registrations must be received no later than 3 days prior to the start date to allow time for processing confirmation.


Attendees will  receive a confirmation email with the specific workshop details, such as room number shortly after registering for the event.


To start the registration process please enter your email address.

This attendee is the primary registrant and their contact information will be kept on file.

Should you not be able to complete the registration process in one sitting, any information you have entered will be saved and your registration will continue from where you left off when you return.

By entering your email you are giving your consent to be contacted electronically by Supply Chain Canada on matters regarding the event and your registration.


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