Early Bird Registration until December 19, 2022

• Member: $575.00 + tax
• Non Member: $795.00 + tax

Regular Registration

• Member: $775.00 + tax
• Non Member: $995.00 + tax

• Explain operations management responsibilities in the organization and within their respective value/supply chains.
• Describe quality and outline the various quality management programs.
• Understand how operations management strategies are linked with goods and service processes within facilities to achieve a competitive advantage.
• Describe the importance of a forecast and its process. Understand how the forecast results are managed within the organization by varying inventory levels and by amending AP, MPS, MRP and scheduling for both goods and services.
• Understand resource management and operations scheduling in the context of the participant’s organization.

You are eligible for a refund minus an administration fee of $150.00 plus tax for cancellation/withdrawal requests received in writing before week 2; thereafter, no refund will be available. Transfer request to a future online course offering is permissible only if received in writing and accompanied by supporting documentation prior to week 3. Credits to be used for future offerings are valid for 12 months from the date of initial payment and will expire if not used in that time frame. Please contact SCMAO for details regarding eligibility to transfer.

If you would like to withdraw from a course please send an e-mail to [email protected] and copy your coach. You are required to inform SCMAO of your intent as soon as possible. Clearly state your intention to withdraw and provide authorization for us to proceed. It is highly advisable that you review your eligibility for a refund or transfer credit under the Payment & Cancellation Policy.